Hello,
I’m experiencing the following error message only in the wrapper of my app.
Your browser was unable to load the application data. We’ve been notified of the issue. Please try again in a few moments and make sure not to use ad-blockers
I found some old posts either withtout answer or due to some JS changes from bubble team directly.
Anyone else went through this issue ? Found a solution ?
I’m happy to get any input please.
Thanks in advance
if you are using Zeroqodes native wrapper, see this thread: Native app suddenly only showing white screen! - #14 by dineshan.sa - Native Apps - Join the Bubble Community | Zeroqode Forum
Please also add your bug here so that they know how any we are that are having this issue.
Thanks for your answer.
I am using a custom flutter wrapper. The thing is the wrapper didn’t change and suddenly the error message appeared overnight.
Hi, I’m having the same issue with loads of clients that can’t open my iPad (maybe also other devices). See post below.
I read the post on Zeroqode’s forum and I don’t understand. Why, if the problem is on bubble’s side, they suggest to create a new build with a different user agent?
@fede.bubble can you please help?
cc @ZeroqodeSupport
Hi @gianluca1,
Thank you for tagging us here.
We’ve reported the issue to the Bubble team, as it seems to have occurred following yesterday’s problems with the Main Bubble Cluster.
The issue appears to be related to Bubble’s platform code, where Bubble is blocking our old user agent, which should still be functional. This blockage is causing an error that affects page loading within the Webview.
Below is a screenshot of the errors encountered on older browsers/devices:
To address this, we’ve decided to update the user agent and create new rebuilds, as most of our apps are published on the App Store and Google Play.
In the meantime, we hope Bubble will restore support for older browsers/devices in the Webview.
Best regards, 
Thank you.
@emmanuel @josh @fede.bubble
It’s several hours that bubble broke things up with apps using a webview. There are several posts on the forum and me and other bubblers wrote to support without receiving yet a feedback. Can you please let us know if you are about to fix?
Please also check what @gaurav wrote:
I have loads of users complaining that the app is not working and btw, this is the 3rd major Bubble problem I’m experiencing in one week.
Everything makes sense suddenly ! We are also using a custom userAgent value and trying to debug we also identified that removing it was “fixing” the issue.
Thanks for sharing !
Please bubble team fix this issue as fast as possible !
Hi, may I ask how can you change the user agent of a wrapped app? I thought it was a setting made by the wrapping provider. Maybe by writing something in the header?
You are right, it is a setting made by the wrapping provider !
As the wrapper is built by a flutter dev in my team we can do it but still it needs a rebuild and publication of a new version of the app.
@ZeroqodeSupport - have you had any further updates from Bubble? the radio silence on this is not helping and my app is down and have no idea when it will be back up, so can’t even manage my subscribers expectations.
This is a major problem for my company, since we have APP’s up on SmartTV’s which have their own Browser build wrappers. We are live on LG TV and the app is showing a black screen. We been updating the APP for going live soon on Samsung TV and the Tizen APP build for it has gone black (blank) too. We are suppose to be going Live with it soon.
Looks like the whole window.display_page is not a function breaking for whatever reason is the problem.
Thanks for sharing your console logs.
I don’t know what we are going do, if this isn’t resolved. It literally will force us to ditch bubble altogether.
Any resolution to this problem ?
No resolution on bubble side.
Only the userAgent workaround brought our apps back to normal.
Hi @julian.mcneill,
Bubble team replied to us and the issue was escalated this to the engineering team for further investigation.
more info here:
Waiting for updates, in the meantime, dev team will continue working on creating rebuilds and handling all inquiries in the order they were received. We appreciate your understanding.
I will share any updates on the Zeroqode Forum page for all users: Zeroqode Forum Update
Additionally, the Bubble Team will provide updates here once the issue is resolved on their end and the previously uploaded builds begin working again: Bubble Forum Update
If you notice any changes or if the previously uploaded app starts working again, please let us know.
Regards,
Support Team
Browse all Zeroqode Plugins for Bubble
Bubble sent me a message to inform they fixed the issue.
As far as I can test it is indeed fixed regarding the userAgent.
solution is here
This topic was automatically closed after 14 days. New replies are no longer allowed.
