[Urgent BUG] - Anyone experience their app taking a long time to load when opening?

Mobile Beta Mobile Beta - bugs
61

Bubble is horrible in every way! Changes aren’t saved, there are constant crashes, extreme slowness, and groups disappearing out of nowhere.

If I’d known it would be like this, I wouldn’t have even started using this platform for my project, but unfortunately, it’s too late to change now.

62

@miracle do you have an open ticket with the support team? If you do I would recommend you follow up with them directly there for the latest updates.
If you don’t, submitting a support ticket would be the next step to try and get this sorted.

Same recommendation for anyone else experiencing this: please submit a bug report

63

They are actively working on this. Have an opened ticket

64

I have an open ticket as well, are you also noticing poor rendering and inconsistent performance?

65

We are still actively looking into the different potential issues, some of them we’ve addressed and obviously others that we have not yet. We will keep everyone informed as we make progress. Best thing to do to help us is file a bug report - the more apps we have to profile, the easier it will be to track down the issues as these performance issues do not reproduce on all devices / apps.

66

I added this context on the support thicket but adding here in case anyone else is experiencing this. The loading when you first open the app is better (still slow, about 8 seconds). But once you get in the app it looks like things aren’t rendering because they haven’t loaded in, especially things with pictures. This is resulting the in the app being fully unusable at present. An example of this happening is as follows:

  1. A user selects a button to trigger their phone library to add a photo
  2. Nothing happens
  3. User navigates away from this page to try something else
  4. Randomly now the library pops up on the screen. The user selects an image and they are now back on the original page.

So it all seems to be stemming from a loading issue with several elements within the app. Happy to give as much context as needed - really need this resolved as the app is unusable and we are now 5 weeks delayed which sucks right now since we are trying to fundraise but have nothing to show.

I’ll also add none of these issues were experienced in the web testing environment or BubbleGo, this is exclusively an issue with the live app