Due to the fact that we have some additional questions regarding your settings, can you please add our Support Team email to the list of collaborators to your application and provide us information regarding the page, where we can find the plugin? This will allow us to check your settings and run some tests to fix the mentioned problem.
To add our Support Team as a collaborator, you need to do the following steps in the Bubble Editor:
In any case, is it a requirement that I have to input the name of the room? Can I use an arbitrary generated number/id instead if I can’t use user’s unique id?
Seems a bit limiting if hosts need to manually share the name of the room with the audience.
Hello, @tarasmuzon
We are sorry for this misunderstanding with the app
Yes, the room name should be created manually (by the host), so the plugin will create a Token.
Unfortunately, generating the room name by the User’s ID will cause users to simply not be able to connect because the Current User’s ID condition is used.
Recommendation: Do not use parameters from the URL as the name of the channel (room) or part of it.
Please carefully check the documentation for the Agora RTC component and especially Streaming:
Try to change a bit your settings, accordingly to our Demo Page and let us know about your result:
In RealTimeCall using AgoraRTC, can I join room with camera,audio off?
I would like to turn on the audio at any time afterwards.
For example, with GoogleMeet, I can set up the camera and microphone before entering the room. Is it possible to do the same thing?
And if this is not possible, is there any plan to make it possible in a future update?
Sorry if you already have the same question.
Thank you in advance.
Thanks for the reply.
I understand that it is possible to disable audio and video while joining a call, but I could not figure out how to turn off video and audio before joining.
And indeed, for Video, I was able to enable it even after joining with “enable video” unchecked, but for Audio, I think that if I join with “enable audio” unchecked, I will not be able to enable it again.
Is there no other way but to start with “enable audio” turned on?
You can turn off the Audio and Video from the workflow before joining the call.
The "Join AgoraRTC " action contains 2 check-boxes, which allow you to enable or disable these features.
Unfortunately, there is no possibility to disable Audio by default and then, turn it on during the conference. It works only with the Video feature.
However, our team will check if it is possible to improve and control the audio before and after joining the call.
We will notify you once it will be done.
By this message, we would like to notify you that our plugin (especially the Agora RTC element) was upgraded and now, you will be able to disable Audio and Video from your workflow before joining the Conference, but enable them after starting the conference.
So now, you can control your Audio and Video before and during the Conference.
Please upgrade the plugin to the latest version (Version 1.35.0.) and give it a try. Hope it will help you.
If you like our plugin, we would be grateful if you can rate it by going to the Plugins tab in Bubble editor. Find the plugin by its name and give it as many stars as it deserves
Hello! I love your plugin and I like keeping up-to-date; however, the latest update has done something funny to the aspect ratio. See how the user appears inside the rectangle on your demo page (below).
It doesn’t fill the whole shape like it did before and you can now see black margins.
I tried reverting (1.34 is what broke it) - older versions work fine. Is this something you can fix?
Now, you can select the required type of displaying the video for your application.
Please check all of these options and let us know if it is convenient for you.
We would recommend checking and comparing your use case setup with setting up on our demo pages, as well as passing all use case steps in “step by step” mode - to see if any parallel workflows are influencing the use case flow (disconnecting the image).
Please let us know if the issue will persist after checking.
