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App getting blocked by security systems - anything I can do?

Hi there!

We noticed that our app (a networking platform) gets blocked by certain user’s IT systems (presumably when on a company network or VPN) - is this simply a firewall security thing that we have to live with? No page will even load for those people.

It would be interested to know if there’s anything we can do about it, either via app design or through some set-up involving a third party. We’re on a professional plan, currently.



1 Like

I’m curious about this too!