💳 Apple & Google Pay - New Plugin from Zeroqode

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44

Thank you for your response.

I enabled it but still didn’t carry the zip code to Stripe. What are the common mistakes I can check?

Also is there a way to only collect zip code for the billing address just like how stripe checkout screen handles it?

45

Hello @thisorthat ,
Thank you for your quick reply.

We’re checking your question now and will get back to you as soon as we can. Thanks for waiting and for your help.

Best Regards,
Zeroqode Support Team

46

Hello @thisorthat,
Thank you for your patience.

Could you please confirm if you are using the correct name for the postal code parameter in the backend workflow? The parameter name should match exactly as “postalCode”.

Also, we additionally checked the sending of this parameter in Stripe:
-created a new payment.
-The zip code is present in the Shipping section.
-In addition, the postal code is also present in the Events and Logs section.

Looking forward to hearing back from you.

Best Regards,
Zeroqode Support Team

47

Hello @thisorthat,
Hope you’ve had a great weekend.

We have added the request (add automatic tax option for the subscription) to the plugin idea list, and our development team will check if the plugin library allows this and see if it makes sense to include this in the next plugin update.

Unfortunately, we cannot provide any timelines as this feature request is currently a low priority for our team.

Thank you for your understanding and cooperation.

If you have any additional questions or ideas for the plugin, feel free to contact us.

Best Regards,
Zeroqode Support Team

48

Thank you so much for your quick responses.

I made the changes and now see the user’s address in the “Shipping” section of the Payment page.

However, I need the ZipCode in the “Payment method” section. See Where it says “No address”? Usually, there is a zipcode there when users pay using Stripe Checkout.

Is there a way to get to that?

Thanks for your support again. My conversion rate is doubled since starting to use your plug-in.

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1 Like
49

Hello @thisorthat, :wave:

It’s fantastic news about the improvement in your conversion rate since using our plugin!

Regarding the display of the ZipCode in the “Payment method” section, we understand the importance of having all necessary details in place for your users. We will inquire with our development team to see if there’s a way to achieve this within the plugin’s current capabilities or if there’s a workaround that we can suggest.

Once we have an update from the developers, I will notify you promptly. We appreciate your patience while we look into this for you. :pray:

Best regards,
Zeroqode Support Team.

50

Hi again @thisorthat, :wave:

We have an answer to your inquiry. To have the ZipCode displayed in the “Payment method” section, you will need to set the ‘Request Payer Name’ option to ‘Yes’ in the plugin element settings. This setting prompts the payer to provide their name and address during the payment process, which should then allow the ZipCode to be displayed in the designated area:
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Zip code in the Stripe:

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We hope this helps!

If you have further questions, please let us know.

Best regards,
Zeroqode Support Team.

51

Hi @thisorthat, :wave:

We hope you are doing well. We wanted to know if you were able to implement the functionality we suggested for displaying the ZipCode in the “Payment method”? Are you now seeing the ZipCode appear in the address field as intended?

We’d love to hear if this solution was helpful and if you need any further assistance.

Looking forward to your feedback!

Best regards,
Zeroqode Support Team.

52

Hello @ZeroqodeSupport

Some of our customers still being charged when the event “Apple&GooglePay A Payment Failed”. We set up to terminate the checkout workflow when this event happens, hence no order being created but the customer’s card still being charged, mostly they use Apple Pay. We got a several disputes from them. Please double check the event “Apple&GooglePay A Payment Failed” actually handles all the conditions?

1 Like
53

Hello @phong.nguyen, :wave:

Thank you for your message. We are sorry to hear about the issues your customers are experiencing. To help us get to the bottom of this, could you provide us with more details about your use case and the specific settings and conditions you’ve implemented? Please include all the steps, workflows, and settings that you have in place so that we can accurately replicate the problem on our end.

The more detailed information you can provide, the better we will be able to understand the issue and work towards a resolution.

Thank you for your cooperation, and we’ll await your response to assist you further. :pray:

Best regards,
Zeroqode Support Team.

54

Hi @phong.nguyen, :wave:

We hope this message finds you well. We wanted to touch base regarding the issue you reported with our plugin. Have the problems been resolved, or are you still experiencing difficulties?

If the issue persists, could you please provide more detailed information about your use case, settings, and any specific workflows involved? This will help us better understand the problem and work towards a swift resolution. :pray:

Looking forward to your response.

Best regards,
Zeroqode Support Team

55

Hi @levon, @ZeroqodeSupport , is there a way to link this payment to an existing customer?
Apple & Google Pay - Create PaymentIntent

56

Hello @cyril.legaspi ,
Thank you for contacting us.

We have received several inquiries from you related to this question.
We will reply to you by mail shortly

Thank you for your understanding and patience.

Best Regards,
Zeroqode Support Team

57

Hi @ZeroqodeSupport,

Just checking in for an update on this. We really need this feature implemented for our client’s app.

Thank you!

58

Hey @cyril.legaspi ,

The Dev team is still working, and we will inform you as soon as we have any updates.
In the meantime, please don’t hesitate to reach out if you have any additional questions or require further assistance

Thank you for your understanding and cooperation.

Best Regards,
Zeroqode Support Team

59

Hello Bubblers,

We are excited to share that we have updated Apple & Google Pay plugin to version 1.38.0. In this update we have added: New action - Create customer.
Please update the plugin within your app to this latest version and check if everything works fine.

Feel free to explore the plugin’s functionality on our demo page.

Best Regards,
Zeroqode Support Team

1 Like
60

Hi @ZeroqodeSupport ,

It has been 7 months since I requested an option to set automatic tax enabled/disabled for the plugin. Is there any updates on this? Please raise this ahead to your dev team as now our users paying subscription without tax.

This is a critical feature to comply local government laws. Please take responsibility on this. Thanks!

61

Hey @phong.nguyen ,
Thank you for contacting us.

Your idea is in the “plugin idea” section. Unfortunately, we cannot provide any timelines as this feature request is currently a low priority for our team.

To make your idea a priority, we invite you to become a development sponsor. To begin considering a sponsorship request, please fill out this Sponsoring Plugin Features Form.
We will then review it and provide an estimate of the hours required and the associated cost.

Our sponsorship packages start at a minimum of 5 hours, with a rate of $150 per hour.

We look forward to collaborating with you and better serving your needs.

Best regards,
Zeroqode Support Team

62

Hi @zeroqode,

Thank you for providing this plugin.

We’re integrating the Stripe Apple/Google Pay plugin and have run into several issues + a key feature request.

1. Missing Payer Name & Email in Backend Workflow

  • When creating the PaymentIntent via backend WF, the plugin only passes amount + currency.

  • Even though we set the name and email params, they arrive empty on the backend.

  • This makes it impossible to map a Stripe Customer ID for the user. Able to create customer id with empty email/recipient, We only get back the PaymentIntent ID.

Request: Please ensure payer name and email are sent to the backend workflow. Ideally, also allow passing:

  • customer (existing Stripe Customer ID), or

  • customer_email (so Stripe can link/create automatically).

2. Button Rendering Bug (Signed-in vs Logged-out)

  • On signed-in users, the Apple/Google Pay button often does not render (both iOS + Android). Support flags return false.

  • On logged-out users, the button does render normally.

  • This is inconsistent and appears to be a plugin bug.

3. Events/Workflows Not Triggering

  • Sometimes the plugin does not fire success/cancel events and the backend workflow doesn’t trigger.

  • No error is shown.

  • Strangely, if I delete the plugin element and re-add it to the group, everything works again.

63

Hi @Bakhtomer ,

Thanks for providing all the details! :folded_hands:

Regarding the missing payer name and email: we recommend testing the backend workflow by first creating the customer and pulling those details there before creating the PaymentIntent. This ensures that the name/email are correctly associated.

For the Apple/Google Pay button rendering issue and workflows/events not triggering, we weren’t able to replicate these on our side, so it might be related to your app’s performance or setup. To help isolate the issue, it would be great if you could:

  1. Create a clean page in your app with only the plugin element.
  2. Test the button rendering for both logged-in and logged-out users to check for consistency.
  3. For the events/workflows, note which ones sometimes don’t trigger. You could try adding a small delay before triggering them or set up a simple workflow on a clean page to confirm consistency.

This will help us determine if the behavior is related to the plugin itself or your app setup/performance.

Looking forward to your feedback. :pray:

Best regards,
Support Team
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