Backend workflow not running

Need help APIs
1

Hello Experts,

I’m experiencing an odd behavior with a backend workflow. This was working last night and this morning, but for some reason has stopped. When the API receives the data it is supposed to update a record by adding two files sent to it.

The updating stopped so I set the API to initialize and I ran it again. The data was indeed received, so I tried running it again. Same result. No changes.

So in case there was something wrong with the API workflow I modified it to just create a new and empty record and nothing else. Same result. No action. No new record.

So I did the initialize again and the data is being received.

The server logs show its performing the actions.

Does anyone have any idea what might be happening?

Thanks for your help!

George

2

If the server log shows ‘Running action Create a new Thing’ then that thing was almost certainly created. Something else deleted it (a backend trigger, some other app functionality that doesn’t have the right search constraints etc)