joe4
September 18, 2017, 1:53pm
1
Ok, so this is strange and becoming an issue for me.
Let’s say I’ve got a workflow that sends an email and i use the rich text editor to make the email look pretty…
I save it after making all my changes and i get this error. it kills all my hard work to make the email look so pretty.
Any ideas?
jarrad
September 18, 2017, 2:01pm
2
its because your editing dynamic (composed data).
joe4
September 18, 2017, 2:03pm
3
Right, but check this out. i made this one just a few seconds ago. worked perfect…
jarrad
September 18, 2017, 2:05pm
4
now what happens if you open rich text editor select the whole body section you have there and say choose to color it?
joe4
September 18, 2017, 2:08pm
5
Oh man, im gonna make a copy of the work flow step first! not gonna loose all that… lol give me a min!
1 Like
jarrad
September 18, 2017, 2:09pm
6
I only ask because every single time I have used rich text to change anything dynamic, unless I add the tags around it myself it gives me the same error…
joe4
September 18, 2017, 2:09pm
7
Like butta… worked fine, turned all the text pink with no error
jarrad
September 18, 2017, 2:10pm
8
so is it size that screws it for you? what was the last errors prior edit?
joe4
September 18, 2017, 2:12pm
9
it’s a very interesting problem because it’s not consistent. some time it works fine some times not. So sometimes i copy the work flow step and delete the body and then retype it all and insert the dynamic data and it works fine… I’ve even wrote all static text in notepad for both and pasted it in then replaces all XXXX with the dynamic data and had the error and not had the error…
joe4
September 18, 2017, 2:14pm
10
any time i edit any rich text on the RED one it gives me the error. i can edit anything i want with no error on the blue ones.
jarrad
September 18, 2017, 2:14pm
11
I wonder what happens if you remove all the [color ] [/color] tags except the first [color] & last [/color].
joe4
September 18, 2017, 2:15pm
12
also on that one circled in red. even if i select one static or dynamic word. then change anything, color or size or font i get the error.
but yet on the blue ones i can edit any single or all text with no issues…
jarrad
September 18, 2017, 2:17pm
13
hang on a second… what happends if you put a space anywhere [] tags touch dynamic content??
system
Closed
November 27, 2017, 1:53pm
14
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