Bubble image URL doesn't appear in Gmail for the email sent by Postmark template

Hello Bubble community,

Regardless of whether I use a dynamic image URL in the email sent by the postmark template, or whether I use a static image bubble URL, it works when I preview the email in the postmark, but when I send the email and open my Gmail to check it, the image URL fails! However, when I test a different URL from a different source, everything works properly; is it possible to identify the problem?

Any privacy rules on the image?

What comes up instead as an error message?

1 Like

Hello @Oliver-wholegraintech ,

No privacy role because I uploaded the image to bubble manually (edit mode). when open the Gmail in desktop, appears nothing and when open Gmail on the phone appears a question mark.

If you click on the image in the email and hit open image etc what’s the url it goes to?

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Nothing happens, it is Non clickable.

I’ll DM you and you can send me the email so I can take a look

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You said manually, do you see any URL of that image when sending the through postmark, and if so try to open that URL on separate page.

using debug mode.

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@Oliver-wholegraintech i gussing maybe, when we upload the image directly, bubble is not generating the AWS URL, or making it private . what you say. but this is very unlickly.

2 Likes

Any chance it’s sending without the http:

Bubble structures image URLs starting at // which postmark may not like

2 Likes

yah good point, Maybe it need pre-text of https://.

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Thanks @Baloshi69 and @chris.williamson1996 ,

I will try your what you recommended.

1 Like

Thanks a lot to all of you @Oliver-wholegraintech @Baloshi69 @chris.williamson1996

This is how worked dynamically:
from postmark side:
image

From bubble side:
image

My best Regards

1 Like

Is it working now, when you added https:

3 Likes

Yes @Baloshi69 when I added https: before current user’s logo URL, as in the image above.

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