Images not showing in Postmark Emails

Continuing the discussion from Bubble image URL doesn't appear in Gmail for the email sent by Postmark template:

I think I am having the same problem as mentioned here. I followed the same steps of adding https: before the image url, but still no difference. The images just appear as a question mark. Are not clickable either to identify any url.

Any help would be much appreciated.

when you copy the link to the image and paste it in the browser can you see it?

What is the file type?

Yes, when I go into the server logs and copy the link and paste into the browser it shows the image. But on the Postmark email it does not show up…

Any ideas why / what I might be doing wrong? It seems like it would be on the postmark side, since as you mentioned the link to the image can be taken from the logs and works in a browser.

What type of image is it? I’ve had the same issue in the past and then discovered Postmark does not support SVG images.

It seems to occur with any type of image. jpg, png, etc. Some of them may have been svg as I allowed users to upload. But I am checking and ones that are other types still do not work.

Grab the values from your Postmark dashboard also.

If the values you pass from Bubble are alright then you’ll need to look if there are issues with the values Postmark receives and sends out.

Not sure if this is what you meant, but I did play around with things enough and discovered what I think was part of the issue. In the template, I had forgot to add the {{ }} around the value that postmark uses to identify a passed value. So I was sending the right information, but Postmark didn’t take it due to there not being a place for it to be “plugged in”

I still am having an issue with the header logo in all my emails not displaying. That one is not passed through and is simply a base64encoded image. It shows on the postmark end when I preview an email sent, but does not display in any of the actual emails.

Regardless, it seems as though the initial issue that I raised is fixed.

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