In recent weeks, I worked on a very important task for a client’s company that was facing a serious issue with frequent bugs on the platform. Data loss, elements not loading properly on the pages, users having their data altered, and so on. While problems like these can occur in some situations, when the frequency of complaints increases and the churn rate (customers leaving the platform) spikes, it’s a clear sign that urgent improvements are needed.
With that in mind, in this article, I’ll share some important insights on creating a Bug Tracker for your Bubble app that you should consider to improve bug management and increase your team’s efficiency.
1. Creating Dashboards to monitor bugs
One of the first steps to optimize bug control is to create an intuitive dashboard. With it, you can track errors that are happening in real-time, with indicators showing the frequency and severity of the problems. This dashboard allows both developers and other departments, such as finance and managers, to see the app’s status and prioritize fixes based on the business impact. This ensures that the team has a clear view of the issues and can act quickly.
2. Involvement of multiple departments
It’s important that not only developers are involved in the bug monitoring process, but also other areas of the company, such as finance, analysts, and managers. These teams can provide valuable insights into how bugs are affecting the user experience and product performance. Additionally, the more detailed information about the bugs is collected from different perspectives, the more effective the solution will be. A bug that affects a billing area, for example, may go unnoticed by developers but cause significant financial damage.
3. Task organization within the app
Good task organization is essential for the efficiency of the bug-fixing process. Using agile methodologies, such as Kanban or Scrum, within the Bubble environment itself, makes it easier to track the status of tasks and ongoing fixes. This allows for clear and agile management of what needs to be done, ensuring that nothing is forgotten or overlooked. Furthermore, a simple and accessible interface helps all collaborators have a view of the progress and priorities.
4. Creating a bug history
Maintaining a detailed history of all bugs registered and fixed is essential for the product’s evolution. This history serves as a knowledge base that can be consulted in case of recurring problems, helping the team identify patterns and prevent similar errors. Additionally, the history allows identifying who reported and who fixed each bug, bringing transparency and accountability to the process.
5. Final considerations for developers
Developers working on a Bubble app should consider a few critical points when creating a bug tracker:
- Process automation: Automate bug registration whenever possible. This can be done using APIs, integrations, or Bubble workflows.
- Prioritization: Create a prioritization system that helps identify the most critical bugs, so your team can focus on what really matters.
- Clear communication: Establish smooth communication between all involved, so that anyone identifying a bug knows exactly how to report it and track the status of the solution.
In summary, a well-structured Bug Tracker integrated into your Bubble app is an essential tool to ensure platform stability, minimize the impact of errors, and optimize teamwork. The more efficient bug control and monitoring are, the faster the correction process will be, and the more satisfied your end-user will be.
This is a concise summary of how implementing a bug tracker can transform the efficiency and quality of a Bubble app. If you don’t have such a system yet, it might be time to consider it!