Custom Domain Not Connecting (Over 4 days)

[techfriends]

Our Bubble web app is not connecting to our domain properly. We’ve already contacted support and they’ve essentially offered no meaningful assistance on this yet and we’re losing customers as a result of a DNS issue.

Our DNS is setup in the following way on NameCheap:

Our Bubble Interface is showing this error:

Our Website itself is showing this error with an issue with our HTTPs:

If anyone has any insights into this issue, it would be greatly appreciated. Bubble support has been pretty non-responsive on it.

Thanks!

[veeslop]

Did you look over there ?

Namecheap Domains [Solved]

I’ve tried to add my custom domain from namecheap.com, but with no success. I’ve added all the specified options in the advanced dns section, but bubble.is says that it cannot find my domain. Has anyone used namecheap.com and if so how did you achieved setting a custom domain with it? Maybe guide on this would be a good thing to do. Thanks!

[linda.mulyani]

I have the exact same problem (I used GoDaddy for my domain name). Could you let me know if your issue is resolved - and let me know how? I’ll do the same for you.

[chris.williamson1996]

I’ve seen this but only during propagation. After 4 days though you shouldn’t have this issue.

Do you have any additional A records,CNAME, or name server records on the domain that could be interfering?

[techfriends]

It ended up fixing itself today after a few days. Seems to be an issue on Cloudflares front with validating the SSL certificates of domains.