I was wondering if anyone created some sort of knowledge base with Bubble.
And also if anyone uses for his app a knowledge base system like Freshdesk, Zendesk, … or an external support such as Olark, intercom.io, Zopim, …
For me at least I think it would be nice to know what are users doing inside the app (logged in users), where they find themselves lost because they´re requesting support always from the same page of the app, a knowledge base where they can find useful information, …
It would be nice to know how people are accomplishing this task of supporting our app users.
I’m kind of did it, but as its an accessory to my main app, it’s pretty lame. You can crate a section, and an article, but it’s just it.
The voting system can be used (its my first app) - its base in UserVoice, when user/clients give feedback/create ideas, and the most voted takes attention to be developed.
You can create an idea and vote. It will count view, favorites and comments.
Still needs some features - editing idea, sharing it, etc.
New to bubble. Trying to integrate a support like function into my app. Did you create your voting app using standard bubble tools or any particular plugin? Or did you make it all from scratch?
I was trying to see if I could integrate the Zendesk API into my app but it doesnt seem possible now. Also, I’m not smart enough to build my own plug in so I was at a loss.