Emails Not Working

[jpiercebbg]

Not all the time, but sometimes our welcome and password reset emails are not being received. I checked the server logs and it shows up fine there, but no one actually gets the emails. Any ideas?

[keith]

SendGrid strikes again, I guess.

[johnny]

Check out an alternative email API like Postmark

[jpiercebbg]

I’ve put in a support ticket, because I can send emails that don’t have the password or magic link, but the moment we try to send a password or a magic link it shows on the server log, but no one gets the email. It doesn’t matter what email service they use either.

[Boost]

Yep, the magic login link email is not working

[johnny]

It’s working for me, but I’m sending through Postmark. If you’re using the built in send with the magic link action then you’re probably hitting deliverability issues with Sendgrid.

[Boost]

I tried using the magic link as a “result of…” with Postmark but it isn’t working

[johnny]

Interesting…

This is how I have mine setup:

1. 

2. 

Works fine for me!

[jpiercebbg]

I had to switch to SendInBlue. Sometimes our emails would go through and most times if the emails have a temp password they don’t work. It’s mind boggling as it’s such an important feature. So we switched.