Image / picture is rotated after upload

Also reported on Image Upload on IOS/iPhone - #3 by nathan.d.stevens

TO REPRODUCE

  • Create image uploader widget
  • Check the ‘Limit image size before upload box’
  • Upload the attached picture.

RESULT

  • Image is rotated 90 degrees when uploaded

Use this image to reproduce:

Uploader widget settings:

Result:

1 Like

What happens if you take the source image, rotate it left 90’s in a image editor, and then upload it. Does it still rotate it in your application?

If I rotate the image (I did it using preview on mac), then the bubble uploader does not change the orientation.

I did a bit of googling and it seems to do with the EXIF data on the image:
(This is data for the image that gets rotated - originally reported in the bug)

(This is data for the image after I rotate it 90 degrees clockwise in Preview on Mac)

I’ve seen images for other users rotated as well. So I believe this is a bug in the way the image compression logic handles the EXIF tag data. I believe it should be ignored.

For now I’m having the app email me every time a user uploads an image so I can check it and manually correct it if needed. Not great.

This topic was automatically closed after 17 days. New replies are no longer allowed.

This topic was automatically closed after 17 days. New replies are no longer allowed.

We’ve pushed a fix here. Thanks for the bug report.