Hello
Has anyone made use of the zeroqode’s mailchimp extended plugin, followed their documentation to the latter and add the relevant details like api keys, list id ,etc, yet i cant get to suscribe new memebers to a list where they will receive an automated email.
Anyone with experience on this?
Zeroqode had their own forum for questions like these. Here is the link: Search results for 'calendly' - Join the Bubble Community | Zeroqode Forum
You can also try contacting @ZeroqodeSupport directly
Have a great day
P.S
I’m not affiliated with Zeroqode.
Hi @tobixzybolumole ,
Thanks for reaching out!
If you’ve followed the documentation and added all the required details (API key, List ID, etc.), but new members aren’t being subscribed successfully, here are a few things to check:
Verify API Key & Permissions
- Ensure your Mailchimp API key is correct and has the necessary permissions to add subscribers.
- You can test this by making a simple API request using a tool like Postman to confirm it’s working outside of Bubble.
Check List ID
- Double-check that you’re using the correct Audience (List) ID from Mailchimp. You can find it in your Mailchimp Dashboard → Audience Settings.
Ensure Email Format & Status is Set
- When subscribing a new member, the email address must be in a valid format.
- The status field should be set to
"subscribed"
to ensure the user is added immediately.
Look for Mailchimp Errors
- Mailchimp might return an error if the email is already in the list or if double opt-in is enabled.
- Try enabling the “Debug Mode” in the plugin to check for error messages.
Automated Email Issue
- If the subscriber is being added but not receiving an automated email, check if:
- Automation is set up correctly in Mailchimp (e.g., a Welcome Email workflow is enabled).
- Emails aren’t going to spam (test with different emails).
To make sure everything is set up correctly, We recommend checking out our live demo page here:
Mailchimp Extended Plugin Demo
This can help you compare your configuration with a working example.
If you’re still facing issues, could you confirm if the API call returns any error messages in Bubble’s debugger? That will help pinpoint the problem faster!
Let us know how it goes or if you need further assistance!
Best Regards,
Support Team
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I did all of this - I sent an email but also posting here in case other have figured this out:
Im using Mailchimp extended , and it seems to work fine to a point (ie sends the email and REF code to mailchimp).
However when it starts the ‘Welcome’ email for every new user that signs up, everyone is marked as ‘OPTED-OUT’ from email in mailchimp so they are not receiving it.
Apparently this may be a GDPR constraint and will need marketing_permission_id, is there a way to fetch this via Mailchimp_extended actions so when user clicks button/ tick ‘I subscribe’ , their permission_id is sent to mailchimp automatically and it OPTS-IN to email? Please advise!
Hi @ellustro,
Thanks a lot for your message and for also sharing it here on the forum - that’s much appreciated.
You’re correct that Mailchimp may mark new users as “OPTED-OUT” unless explicit consent is provided via the marketing_permission_id
, especially due to GDPR requirements. At the moment, the Mailchimp Extended plugin doesn’t expose this field directly in the available actions.
To better assist you, could you please share a bit more about your current setup? For example:
- Are you using a checkbox or some form of explicit user consent in your sign-up workflow?
- Could you clarify which plugin actions you’re using to add the user to Mailchimp?
- If possible, please include screenshots of your workflow setup and the Mailchimp dashboard (with sensitive info blurred), so we can better understand how the data is being passed.
With more context, we’d be happy to advise on possible workarounds or improvements.
Looking forward to your reply!
Best regards,
Support Team
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