Oh, okay. I had a same issue with a Mixpanel. The solution was to create a new project and replace the existing key on the plugin page. Then Mixpanel immediately start capturing new data.
Hey @oleksiy, I tried to create a new project but that didn’t work. I also tried to implement Mixpanel without the bubble plugin, just using javascript. That didn’t work either, so I’m at a total loss!
UPDATE: I solved this by unchecking EU data residency for my project. So simple. So painful
Yes, I’m about to recommend you to check if this option is enabled as it’s not working when EU data is enabled for your project. I will create a bug report with a Mixpanel support.
Just for anyone who is experiencing the same issue, here is the screen where you have to tick this options off, while setting up your project in Mixpanel.
I have forked the Copilot Mixpanel Plugin and implemented it to work for EU. Anyone interested can ping me and I’ll share with them. Maybe @copilot or @Bubble can update their plugins to give an option for EU servers.
We won’t be able to add dynamic locale support without introducing an element or manual initialization. If we implemented your resolution involving a modified, shared HTML header, we’d force all plugin users to the EU locale which isn’t preferable. As an alternative, we’ll explore introducing a dynamic library initialization call in a future update.
I’ve followed Bubble’s Mixpanel plugin documentation and this forum thread but Mixpanel is still not receiving any data. I wonder what I did wrong, screenshots attached.
I entered Token and API keys under the dev fields on Bubble’s Mixpanel plugin
I setup a simple workflow: send an event to Mixpanel when a button is clicked
I disabled European Union Data Residency
Is there anything more that needs to be done on the Mixpanel side?
Also, when I view page source I don’t see Mixpanel added to HTML header of my page. Does this mean I didn’t set up Mixpanel correctly?
Hi all - I had this same error (zero event data propagating to Mixpanel, despite, seemingly, correct implementation on my side) and thought I’d save others the many hours I spent figuring out the cause of the problem.
In my case, the solution was simply to access the bubble app via different browser. I was using one with ad/tracker blockers, so turning them off or using another browser without these features solved the problem.