My app's system-emails via SendGrid lands in spam since switched to own domain

Need help
1

Once i switched the emails to my own domain on send grid, all emails sent to users, for example the “signup confirmation email” is sent to the spam folder

anyone else?

2

have you set up sendgrid domain authentication?

Simon

1 Like
3

Thanks, Let me check it out

4

So i did the authentication, and it only helped for “email confirmation” to appear in the inbox, but “reset pw” email - for example - still lands in spam, and also i tried to receive to a business email which is based on a host gator domain and emails doesn’t even arrive at all

5

What does the sendgrid activity report say about why they were not delivered?

6

I’m having the same problem! I tried to set up my CNAME records to send from email.mydomain.com but those never got verified - I have no idea why since they were put in correctly.

7

For the Host don’t copy the sendgrid details you need to drop the domain so it should just be s1._domainkey then the points to has the full name s1._domainkey.xxxxxxx.sendgrid.net

Simon

8

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