My OWN account in my own app was mysteriously deleted

Need help Database
1

So I went to log into my admin dashboard in my own app this morning, only to find that I no longer exist. The user with my email has vanished from my account with no explanation.

I definitely existed last night when I went to bed after working late, which required me to be logged into my admin dashboard (I was not using the editor, only my own app). I definitely did NOT copy over any databases or delete any users in my sleep.

What’s really weird is that this exact same thing also happened a few days ago, but on dev. I chalked it up to something dumb I must have done but forgotten at the time, and didn’t think of it again, but this time there is no possible explanation.

I am really freaked out by this, because if it happened to my own account, it could happen to any of my users – and I can’t exactly roll back my entire database to resurrect them. In fact, it may have already happened to them and I just haven’t heard about it.

Has this happened to anyone else? Help!

2

hey! following up here from our connect on Twitter. Sent what you shared to success and they believe they found what happened. Highly recommend you submit a ticket to them and they’ll explain everything

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You are the BEST! Thank you! I will do that now. Searching logs and actions yet again turned up absolutely nothing so we’re completely at a loss. Will share here in case helpful for anyone else experiencing this.

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Please share how this will go and whatever success will tell you :pray: