My site is down, and I haven't changed anything

As of Friday afternoon my site was acting fine. Alive and well. This morning it’s down, I am able to access it on bubble editor.

I check with google (hosting) all is well, all payments are up to date.

Next Namecheap (DNS) everything is correct there.

The only thing I can think of is that I went from personal to professional plan on Bubble.

Is there an outside issue going on here? Bubble seems to working. Is anyone else experiencing difficulties?

Yes there is an outage with some sites now, @eve from support is investigating. You can send them an email with your domain name to support@bubble.io and they’ll investigate.

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Thank you @jonathan.timianko I was concerned it was an issue outside of bubble as usually the editor and the site go down together.

Thanks!

No problem! Yes I agree usually that is the case, I haven’t seen an instance where one is down but not the other in a very long time, talking years, if ever. Makes sense though because bubble status on status.bubble.io is showing all is ok but site can’t connect so its some DNS or IP issue they have. They just said in another forum thread they have identified the issue and are working on a fix now.

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The issue was related to some legacy DNS stuff. I switched my DNS settings and the issue was resolved. They are working on fixing the legacy DNS routing.

One of our sites is also out

We switched the app to use the new DNS route i.e. A record and its now working again

Mine is down to - what do I do?!?

image

@oiplive for your dns records delete the app.bubble.io

replace with 4 A records that are in your settings—>domains

I am back liv now!

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