I’m uncertain about how to best structure my database to accommodate the new workload metric.
Users input text that needs to be matched against keywords and synonyms for automatic categorization into a category and optionally a subcategory. The text should then be stored in the database along with its respective category and subcategory.
Currently, all categories and subcategories are set up as Option Sets, which is working well. My questions are:
- Are Option Sets the right choice for this scenario?
- How do I write expressions to match user input against keywords and synonyms within both categories?
- How do I maintain keywords and their synonyms within Option Sets?
Thanks for your help!