Password Reset not working

[ben4]

When trying to reset password i get this error message:

This is not a valid password reset request. Please have another reset email sent to you.

I checked everything over many times and cant find an issue. Does anyone have any idea?

[dan1]

See this post. Likely the same issue covered there.

Reset PW page not working

When the user is sent a password reset, a special code is created (a token). In the email that the user receives, there is a unique URL that includes that special token. When the user clicks the password reset button, Bubble is checking to see that that token matches the expected value. If it doesn’t, Bubble shows the notification that the request isn’t valid and the workflow doesn’t change the password. Two things cause this: There can be only one valid password reset at a time. So, every t…

[ben4]

I read through that many times, I dont really understand what was being said?

[dan1]

Every time you initiate a password reset, an email is sent.

Each email contains a specific code in the “reset password” link.

With each time you initiate a reset, it invalidates the prior reset link.

So, look in the email account where the password reset was sent and look at the most recent email Then click on the reset password link in that email.

[ben4]

I can create a new account and have only clicked once, still get the same issue. Any thoughts there?

[dan1]

Please share some screenshots / additional context or a link to your editor in a PM. Hard to provide further guidance based on text alone.