Password Reset Page Issue. Please Take a Look?

Need help
1

Thanks in Advance for any advice.,

I cannot figure out what I did. I added postmark to send the password to reset email and when the reset button in the email was clicked it went to my sign in page instead of the reset_pw page

So I deleted it and went back to the original bubble email. Same thing. Sign in page.

Watched the video again, Put in postmark, (see pic)

and now the link goes to

Humm cant reach this page

It looks like the webpage at https://click.pstmrk.it/3ts/my.com … numbers,… 0 might be having issues, or it may have moved permanently to a new web address.

Any thoughts??

password reset

2

This will be helpful for you. For your reference, if you choose to generate the token only, Bubble will generate it and make it available in your backend workflows but it will not send it to the frontend, due to security reasons

1 Like
3

Hey, Thanks for the response and advice.

I’m not sure what is going on, could it be a bug?

I must have something set wrong somewhere.

I dont think its the link in the email anymore, as I’ve tried every way to change it,.

But what I just tried and discovered. If i manually try to just go to

website name.com/reset_pw or put in the, ?reset=and the long id.

The reset_pw immediately in the address bar changes and redirects to my sign up page.

So I must have something redirecting anyone who goes to that page back to the sign up page.

And on that page itself, I have after they press the button to redirect to a different page… So thats not it.

Humm… any thoughts? could it be a bug?

Thanks again for any help.

4

Are you already logged in on that browser?

5

Thanks for responding and helping.

Just tried in a different browser where I am not logged in.

It still just changes Reset_pw quickly to sign_up page.

6

I assume someone pointed this out already but you just gotta use the debugger on page load and you will see the errant workflow action messing it up.

7

Thanks for responding and any advice. Wow, It must be a privacy or something I set somewhere on the page itself.

After your message. I didn’t even consider the reset page side as I made no changes to the default page except put the header on…

I’ve been thinking it was something in the email and the link.

But now after going through the process with the debugger on the reset_pw page… Instantly it goes to the sign up page. instead of letting me input my new password.

Humm. Working on it today.

Thanks again. I know its something simple I changed.

8

Your header probably has the redirection to sign up page if someone is not registered.

Or something like that :slight_smile:

9

Go step by step in debugger and it can’t go anywhere instantly and you will see the culprit stat.

10

Thanks. hergin,. You were right. Thank you. So simple.

The header was redirecting them.

what is the best way to turn off he redirection for just the pw_reset page from the header?

Thanks both of you.

11

Either have a copy of the header for just the pages that dont need redirection (like password reset) or add a flag kind of parameter to the header that will disable the redirection.

12

No need for a header on the password reset page. Its as bare bones as it comes and no nav is needed and its not visited often or for long. If you really want your header on the reset password page and are unsure how to dynamically not redirect just detach the header on that page and delete all redirect wf actions on that page.

13

I just deleted the header on that page.

Thank you both greatly for the help.

I’m on to find the next thing I cant figure out.

14

This topic was automatically closed after 70 days. New replies are no longer allowed.