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PictureUploader Causes App to Crash on Mobile

While using the app on mobile (progressive web app - not through App Store), uploading a picture causes the app to fail and forces the page to refresh roughly 8 out of 10 times.

Anyone else have reliability issues with the picture uploader? It’s not my first time with issues, and I’m not sure if it’s a bug, normal behavior, or if I’m doing something wrong.

This is a poor user experience because they have to restart the process.

P.S. I always keep “limit image size” checked.
Screen Shot 2021-07-16 at 4.33.35 PM

Very sorry you’re having this issue! Can you file a bug report for this case? We’ll need to look at your application, and then the success team will be able to assist you.


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