Plaid CoPilot production

Please help!

I have managed to setup the CoPilot Plaid plugin to work as required in sandbox however when I switch over to production (as I understand that development is no longer supported by Plaid) the ‘get bank account’ step looks like it almost initialises and then doesn’t…. I am at a loss as to why this might be? When set to sandbox it opens the plaid link screen and happily takes the path through to connecting an account.

Many thanks in advance!

Just bumping this as haven’t had any help, if someone can potentially help but needs to know more please just say, thanks!