Plugin paid not delivered :-(

I paid a plugin for my project school (MAPBOX PLUGIN) 45US$ from for my site. The payment has been done the 28th April 2023. There is no email confirmation from, no plugin delivered and no purchase in the section. I do not have a solution from the support or whatever you want. Please handle it with a solution.

Hi @vip.ferries,

No one on here can do anything about it. Only emailing will help resolve the situation. You can try uploading proof of payment (i.e., bank statement) to prove that you paid for the plugin.

Hi Johnny,
As you imagine I sent many emails to
So, I am waiting the solution from the 28th April. I sent the screenshot too. They confirmed the payment. I confirm too.