Plugin paid not delivered :-(

Hi,
I paid a plugin for my project school (MAPBOX PLUGIN) 45US$ from Bubble.io for my site. The payment has been done the 28th April 2023. There is no email confirmation from bubble.io, no plugin delivered and no purchase in the section. I do not have a solution from the support or whatever you want. Please handle it with a solution.

Hi @vip.ferries,

No one on here can do anything about it. Only emailing support@bubble.io will help resolve the situation. You can try uploading proof of payment (i.e., bank statement) to prove that you paid for the plugin.

Hi Johnny,
As you imagine I sent many emails to support@bubble.io
So, I am waiting the solution from the 28th April. I sent the screenshot too. They confirmed the payment. I confirm too.