Real Estate Business Model

Hi,

For a real estate company that assists agents/individuals in selling their homes, what would be a fair commission percentage?

For context:

  • We manage everything online.
  • We make all the digital media
  • We make a custom video for your home
  • We make a fully custom listing for each home. (No more boring Zillow/Redfin listings. The listings we build are full webpages, designed to bring out the best features of each home)
  • We market the home via Google Ads and other such methods (giving us the widest reach possible)
  • We Provide Legal Support if Needed
  • We can help with any type of property
  • We use special marketing tactics to make individuals WANT the property (and thus have a higher chance of larger and more pricey deals).

Everything is included in the commission, except for legal help when larger issues arise.
The owner/agent literally only has to tour the property in person with interested buyers, and sign the closing deal papers…etc (all that stuff). We do the hard part - selling.

We have a follow up program with sellers to build a favorable image for the agent who we partner with (if an agent is selling a home/property)

Most homes end up with 6% commission…3% for the seller’s agent and 3% for the buyer’s agent. I have considered maybe 2% if you have an agent, and 3% if you don’t.

Opinions? (On pricing and/or business model).

Are you not aware of the MAJOR changes in the industry?!?

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Honestly I think you’re better off shifting to a list of flat rates. The work you do don’t change regardless of size of house/market, and I feel that’d be more appealing to clients needing a service like yours (amd knowing exactly the cost). Factor in the roles you’d be replacing, consolidating and automating, mark it up from there to reflect the convenience of your product, and see what that number is. From there do some market research and see if anyone else is playing in this field / offering similar services and what their rates are. That’d give you 2 good starting points. Ultimately, what your clients are willing to pay will be more important to where your prices end up.

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Please do enlighten me. The market has only gone up since Covid, correct?

In terms of being appealing to the client, they’d know the price right away. It’s 2% of the lowest list price.

For example, if they listed the house for $400,000 but got a $500,000 offer (might sound crazy, but happens all the time up here in Seattle), I’d only ask for 2% from $400,000.

If the house is listed for $800,000 and sells for $700,000 I’d take 2% of $700,000.

So the consumer will know the final price of the entire deal right away. It’ll either be that price or less.

As for seeing other people doing something similar, no one really does what I’m doing. There are individual firms doing certain things I’m doing, but no one is doing it under one roof, and there product is still far off from what I offer. (Meaning that there business model and/or product(s) are still pretty different than mine)

Any advice?

Commissions of 6% are gone (or will be shortly). You should have your ear to the ground if you’re building anything in the space.

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Do you have an idea of the commissions now? I’d love to learn more about that.

Pretty recently updated website saying otherwise.

My only real advice, especially if nobody else is doing this, is just to make sure the sum of what you’re offering, compared to all of the individual services (hiring a video crew, hiring a website team, hiring a social media person, etc) is only marginally higher than they would if they hired all those teams individually. Maybe the medium price + 25%. I feel like the commission model really only applies to humans, and you may have trouble conveying your value if you also operate on commission. But fixed rates are easy to publish…and yes you could still scale those rates based on the market/city.

That’s a great point.

Good thing is, it costs almost nothing for us to make the website.

Social media is managed in house and also has minimal costs. (Most are young, so we know the smaller tricks that some people don’t know to get traction on such platforms)

Video crew is outsourced, but that shouldn’t be too much of a hit.

Could you elaborate? Not sure I understood. Thanks!

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My thinking is clients hiring via your app may not think of an ‘app’ as being on par with a human. A human makes a living hustling and grinding to tell you house, and the commission is their payment. A client hiring your app to do a lot of the work may not see the app as being worth the same as a human (i.e.
would you pay a robot minimum wage?'). You may have to fight this perspective, but I would say that’s a challenge you may face, which is why I mentioned it. And also why I feel like rates are better than commissions for your model. If the market took a downtown, I doubt your rates would want to go down too…but that’s what a commission model would mean for you too.

You can Google it and I’m not up to date on the industry but even I’m aware (despite living under a rock) of the huge lawsuit changing all fees going forward and undoing the whole 6%.

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So, my mother and sister both work in real estate, and I talked to them about your proposal here.

The biggest thing both of them harped on was that you will never get a Realtor to list any listings on your site unless you are approved / licensed (I cant remember the proper verbiage here) with the National Association of Realtors, which is going to cost you a ton.

Furthermore, you are going to be hardpressed to find listing agents who would willingly just step back and let you run the sale, and only do the walkthroughs, open houses, and contract signing. The first concern both of them echoed was that in order to really be involved in the sales process, even the basics of just talking numbers, you must be a licensed real estate agent. At least, in Indiana where we are based.

Another concern was the fact that each agent has a “style” - and itd be hard to match that style. Unless you were thinking of going to an LLM for this. I wouldnt recommend that though.

I wish you luck and success. Also, codeescape is very correct. The commissions model is currently under a lot of scrutiny, and things are shifting majorly soon. Im not sure how yet, my mother tried to explain it to me and I got lost honestly, there is a reason I didn’t go into the “family business” :joy:

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Oh no, Humans are doing everything! :slight_smile:
I just like Bubble for the ability to incorporate things and get the most information with a nice form.

I can also make the websites by shoving them into pre-built templates here w/ dynamic data.

That was a good point. I definitely would not trust AI selling my home, especially for 2%!

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Hi,

Thanks for your input!

Just to confirm, do I have to be licensed to market the homes? That’s my main focus and it’s what gives me an ability to have a wide reach.

Also, the agent wouldn’t do a total step back. They’d still see the things I made, give feedback, etc.

Any help would be great here. I’ve been working on this for a bit and need to know if this is something attainable or if it’s something that needs to be left alone.

While they might not be taking a step back, they are sitting passenger and you have the metaphorical keys to the car (to the sale), unless I’m misunderstanding the value proposition.

To me, I read this as a Zillow but also handles interactions at first. I suppose you could just call that “pre qualifying buyers” or something similiar. All I know is that in order to even show a home for an agent, you also have to be licensed. At least in Indiana. See, that is where things also get tricky, because every state (and even county) have different rules. Id recommend finding a local realtor (or real estate agent) and talk to them about pain points with other listing sites.

Let me also say, you’re asking all the right questions, so I don’t think it’s a total loss. You seem like someone driven and determined, so I hope you can find market fit.

The goal is more to work hand in hand with the Agent…
If they can show a property to a certain amount of people, but with my expertise double that amount…then would they be fine with that?

I don’t handle interactions lol. Every click on my site is sent back to the Agent’s email/dashboard. I just have a record of the clicks so I can prove that my work led to a closure. (If someone throws up an issue when i ask for payments).

The issue does come up with licensing, however.

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Ah, okay, then I misunderstood and I apologize. From the last reply, it’s my opinion that you’d be fine. The only hiccup I could see is the licensing with NAR, and only they will be able to answer questions about how that works.

I do wish you the best of luck. Hope I helped in any small way.

I am not a lawyer. Please don’t take anything I saw as legal advice. I’m just sharing my perspective and opinions.

Thanks for your help.
I will contact the NAR and see what they say.

Do you have any insight on the talk of the percentages for commissions dropping?

I’m not 100% sure what the next steps are, I do know one article mentions Realtors not working on a commission basis, but I know that hasn’t actually happened yet, as both my mom and sister are still doing commissions.

If it hasn’t happened yet, then I should probably do some research.

the real estate market has been expected to crash numerous times, and it hasn’t. (As much as I know)

Plus, lowering commission will lower prices…and it’s a downhill from there.

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