Rich Text Input Plugin Issue

Need help Plugins
1

Hi,

I am having issues with the bubble.io rich text input plug in. I have allowed users to add formatting but when updating the formatting is sometimes lost and the formatting markup comes through instead. Example is here (which shows the bullet point but also some extra characters for 2nd bullet):

Screen Shot 2021-05-28 at 10.27.48
Screen Shot 2021-05-28 at 10.27.481230×212 15.4 KB

or here which does not show hyperlinked text correctly:

Screen Shot 2021-05-28 at 10.28.01
Screen Shot 2021-05-28 at 10.28.012614×106 27.5 KB

in both cases the formatting is entered but when update database and refresh the issue comes through.

Thank you.

2

As an update it seemed to be caused by a user changing the font and that conflicting with hyperlink and bullet point formatting. To fix this for now we have stripped out font formatting and changed complexity of the rtf to basic so fonts cannot be changed (though I think maybe pasting in text of different formats would still change font) but it fixes the immediate issue