Send email workflow doesn't send email

gnelson · January 15, 2020, 9:52pm

Hello,

I’m trying to send an email from a workflow, but the email is never received. Is there something else I need to do to send one?

Thanks,
George

JohnMark · January 15, 2020, 10:05pm

Hi @gnelson

Look the Server Logs.

johnny · January 15, 2020, 10:10pm

You can also try to check your email spam/junk box.

gnelson · January 15, 2020, 10:14pm

Hi @JohnMark,

Says it went through, but email never received.?

@johnny, I kept checking those locations too, even tried different send to email addresses.

JohnMark · January 15, 2020, 10:15pm

Look your sendgrid account logs.

gnelson · January 15, 2020, 10:26pm

Actually I haven’t set sendgrid up yet on this app. What’s weird is that it finally started sending yet I’ve made no changes. Maybe it was a short-term bubble issue?

Anyway, thanks for your help.