Hi, have really been struggling with this despite it seeming fairly basic. All I want to do is send a monthly mail to all users (using Backend Workflow > Recurring Workflow).
I’ve set it up exactly following a relevant YouTube tutorial, using a button* to trigger it for now - but no email gets sent. Can anyone suggest from the screenshots below what I might be doing wrong. Thanks!!!
I am not aware of there being a need to pay more for the daily or weekly recurring events. I do know you have to be on a paid plan to run backend workflows in general and that is the first paid plan.
I did see a thread about a Bug in the system related to backend recurring workflows. Most responders indicated issues with daily recurring, but the tech team responded with an update they fixed the issue. That may be why you weren’t able to see them.