Sending Email from Bubble - Post Mark/Send Grid etc

Questions
1

Hi,

I am wondering what everyone is using for sending transactional emails from their Bubble apps.

I have applied to both Amazon SES and Post Mark and been turned down (they need to protect themselves from spam). So I am wondering what platforms everyone is using?

I do have a Loops account (their onboarding is less rigorous and it is a delight to use) but having alternatives would be good in case deliverability is not has good as it should be

Ideally for handing over apps to clients, it feels like it would be a good idea to have the email already set up for them and their domain, rather than having to create a new account for them. Post Mark looks good because it you can run multiple servers/streams for each client, which means it is easier to manage.

Perhaps there could be a better way of approaching this? Has anyone appealed Post Mark and been successful?

2

I recently worked on an application where all our clients used Microsoft email accounts. Sendgrid couldn’t deliver emails to them - the messages weren’t even appearing in their spam folders. The solution I found was to use Brevo for email delivery. I was quite impressed with it and would definitely recommend it.

2 Likes
3

You got turned down by PostMark? What kind of emails are you sending?

PostMark has been the easiest to get started and verified. Do you know exactly why you got rejected?

1 Like
4

Yeah I am been looking at Brevo. I think they will be a workable solution. I looks cheaper than Loops which is also a good thing.

5

Yeah, I couldn’t really believe it. I am not doing anything exotic or spammy at all.

I told them the following:

  • I am a Certified Bubble developer
  • I have range of clients I build for and need a solution that will work across that range of clients.
  • Having it all in one place to manage or resell would work well. And I need something ready to each time a new client goes live
  • We are using it for account management, welcome emails, invoices/payment reminders and emails will only be sent verified email addresses.
  • I added all the DKIM/TXT/CNAME records and tested it out and they were working.
  • Connected it up to the API connector to test it.

And that was it. Turned down.

I will have go down the appeals process to try and get the decision reversed, but I am not sure really what more I can add (other than say samples of the email) that will change their mind.

1 Like
6

I use SendGrid and PostMark.

My first app used SendGrid, I went to register my second (which already has Twilio for SMS) it got denied by SendGrid for ‘Security reasons’. They won’t tell me the reasons, and I was stuck in some auto-response loop with a fake customer service rep that keeps telling me how they ‘understand’ my frustration but can’t tell me why they won’t accept my second app.

So I went with PostMark for the second…

Both work fine. Would be nice to just be with one provider, but it is what it is.

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7

Postmark is no longer as easy as it use to be. Have you tried creating an account for a client lately?

But Postmark has always been easy for me, I haven’t experienced a rejection from them yet. The worst for me is sendgrid. They make life a living hell!