[SOLVED✅] Unable to Add WWW A Records in Squarespace DNS

Idea Implemented
1

I recently encountered an issue while trying to add WWW A records for my web app in Squarespace DNS. Whenever I attempted to save the records, I kept getting the error:
“We were unable to save this record…”

After reaching out to Squarespace support, I learned that the error occurs when the new records conflict with existing default Squarespace DNS records.

Solution:
To fix this issue:

  1. Remove Squarespace’s default DNS records before adding the new ones.
    Default records look like this:

    • https :// share.squarespace.com/NQunBXYm
    • 34.234.106.80
      You can do this by navigating to your domain’s DNS settings in Squarespace and deleting the conflicting records.

  2. After removing them, try adding your A records again—it should save without issues.

  4. Note that DNS changes may take 24-72 hours to fully propagate. (Mine tool less than 24 hrs tho)

Hope this helps anyone facing the same issue! :rocket: