Stripe checkout popup image broken

Need help Plugins
1

I saw a 2016 resolved request of the same case. But I couldn’t solve it. The problem seems simple. I have attached 2 images to help.

Design sem nome (47)
Design sem nome (47)940×788 83.2 KB

Design sem nome (46)
Design sem nome (46)940×788 85.9 KB

The Stripe checkout popup form has a round circle at the top center where something like a company logo should go. It appears as a broken image and I’m not seeing anywhere where I can set the image in the “Charge the current user” settings.

Image logo link:

2

You configure that image in your dashboard in Stripe.

3

In the stripe panel everything is configured, I did everything with the help of the stripe team, the images are all attached. I think it’s more practical to delete that image from the checkout, but I don’t have access to that pop up to do. Do you have other suggestion?

4

If the plugin you’re using there is Bubble’s own Stripe plugin, and clearing and resetting the “image for Stripe checkout” doesn’t have any effect, you should probably just file a help ticket with Bubble. (Do this via “file a bug report”: Support | Bubble)

5

Hello, I am experiencing the same issue here as @tiagors2009 !

6

@keith I submitted a support ticket. If you can please look at the issue when you get the chance, that would be great!

7

FYI: It’s not my issue, so, I won’t be looking into it. I’m just some random guy on the interweb, not Bubble support.

8

Ah, apologies! Well thanks for monitoring @keith :slight_smile:

9

Sorry for reviving a nearly year old thread, but I’m having the same issue! Did you ever manage to resolve this problem? I have followed all guidance (clear bubble image, clear stripe image, tried both together, or one or the other, changed file size, dimensions, file type) and still nothing :sleepy: