My Bubble app is marketplace app where user is content creator. Buyer can buy this content. App has a Europe based Stripe account and some of the user has a USA based account in Stripe. When the buyer purchases any product from a user with credit card, the payment will first go to my app’s account (Europe). And when the user (USA) wants to withdraw their money from the app account through Stripe, they get this error.
Please note:
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This issue occurs only when two account (source and destination) are cross border stripe accounts. In this particular example, it is from Europe to USA
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We cannot do direct amount transfer to user when buyer buy the content as user get money from multiple sources e.g. using referral program
Here is the API for withdraw:
I checked for this error and fond below link from Stripe:
For above error solution is this:
So, I tried contacting stripe support team too but they were also not able to help for this. Does anyone has faced this issue? If yes, please suggest me how I can solve this.