Stripe id is not tied to an existing Plan?

Need help Database
1

I have an error in Stripe with says “The id provided in the plan field is not tied to an existing Plan”

error 1
error 11179×585 36.8 KB

I have created a product (within the products tab) which recurs monthly so I’m not sure how to troubleshoot this?

1
11279×496 21.7 KB

2

Hi, Darren!

Got your message at Pro NoCoders.

I think your issue is in the workflow where you subscribe the user to the plan; looks like there’s a hiccup in the info you’re sending to Stripe.

I’d be happy to take a look. Email me at team@pronocoders.com and we can work it out.

3

I will email you, thanks.

4

Hi Darren,

Can you share the full picture showing the log of data and parameters sent from Bubble to Stripe? Error 1 screenshot stops at “items”.

The id you are passing is it prefixed with prod_ or price_?

5

Here is the rest of the page. I noticed that I am not in Test mode, when I do look at Logs for Test mode there are no logs - so, I am more confused than ever. I certainly have used Test API’s etc so I think I have the whole set up in a mess.

1
11281×606 32 KB

2
21204×617 30.6 KB

6

Could it be a mix up in API keys?

When in test, your keys will start with pk_test_ or sk_test. If you try using an id from the TEST in LIVE or vice versa, it will fail.

Looking at your Product snapshot, that was created as aTest data. That id does not exist in Live. That’s why it is failing. Your log was taken from Live.

7

@ifeoma I am going to message you in DM.