Www.domainname.com is not serving as secure while https://domainname.com is serving as secure

Hello,
I’m using custom domain with my Bubble app.
My A records for both “@” and “www” point to Bubble’s IPs.
Https://arcatwo.com is serving as secure.
However, www.arcatwo.com is not serving as secure (neither is https://www.arcatwo.com).
I have no CAA records.
Any idea what is causing this?
Thanks!
Roy
Screenshot 2024-08-24 at 6.31.05 AM
Screenshot 2024-08-24 at 6.31.00 AM

Sounds like you need to add a cname record for www that points to your domain.

Hi Senecadatabase,
When I try to add the CName record it says that it conflicts with another record.
I do not have another CName record for “www”.
However, I did add the four A records for both “@” and “www” to point to Bubble’s IPs (as instructed by Bubble).
Should I delete the four A records for “www” and only rely on the CName record?
Thanks!
Roy

1 Like

I would delete 2 of the A records for www. They’re causing problems.

Then add the cname record for www.

Keep the A records for @.

I’ve have completed that action but no difference :frowning:

I even deleted the domain and added it again like Bubble suggests…

1 Like

Some odd behavior.

It can take several hours sometimes to change.

Sorry I couldn’t help.

I would contact Bubble support I think about the issue.