Hi Community,
I’ve encountered an issue while trying to send contacts to a SendGrid list via backend workflows. Here’s a summary of the problem:
- Workflow Functionality: When I use a “normal” workflow (like a button click), everything works perfectly, and contacts are added to the SendGrid list as expected.
- DB Trigger Issue: However, when I attempt to trigger the same process through a database trigger, specifically after a new user signs up, nothing happens. The contact is not added to the SendGrid list. (The trigger seems to be working since it successfully creates a referral code in the first step. Scheduling the API workflow is the 2nd step.)
- Privacy Rules Check: To rule out privacy issues, I’ve set up a Backend API workflow and ensured it ignores all privacy rules.
Has anyone experienced a similar issue or have any suggestions on what might be going wrong? I’d appreciate any insights!
Thank you in advance!