I recently chose the newly shown option called ‘Upgrade Responsive’ from the page options for all the pages on the site. A few days after the upgrade, I noticed some popups are not working and give an error alert. Also, to test this, I created empty pages
I used the default popup opened by a button, which was working fine before the upgrade. After the upgrade, it is giving me a jQuery error.
Upgraded Page (revamp365.ai)
This empty page with only a button and popup is a Upgraded page, and it is not working.
I’m asking this because we have developed many popups on the live page. Larger popups are working, but smaller popups and even default popups are not working. And we suspect the plugins. I tried uninstalling all the plugins, but the issue persists even without any plugins.
Also, I can see it categorized differently.
Non Upgraded - image
After upgraded - image (I can see new elements tree category as Overlays)
This is because you either have a plugin or custom HTML on the page trying to also trying to utilize jQuery (and by utilize I mean trying to load it into your app, when Bubble already has jQuery).
We can confirm this is a plugin or custom code issue by going here:
Yes, I tested with that already, which is why I removed all the plugins. Even after removing all the plugins, the issue still persists in empty page. That’s why I posted a question, as I cannot figure out why it’s happening. and also why non upgraded page has no issue
Do you use custom code anywhere? Even in the Settings > SEO / metatags section?
I don’t see any references in the DOM to another jQuery library which is odd.
I don’t think I’ll be much help here, sorry. If no one else is able to help either, I’d reach out to Bubble @ support@bubble.com - That way if it is a bug, they can get engineering on it, or best case scenario, they can investigate quicker.
