I’ve got the Stripe plugin doing 99% of what I need (subscribe the user to a plan, charge the user, invoices etc), the only thing that isn’t working yet is allowing the user to cancel their own plan.
I have a Workflow set up that does the following:
The workflow proceeds fine, however when I check my Stripe dashboard this ‘customer’ still has an ‘active’ subscription:
And the timeline of events for this customer doesn’t show anywhere that their subscription plan was cancelled:
I’m sure I’m missing something obvious (this is my first time working with Stripe) and would love some help!