Custom Domain app.mywebsite.com not working

[tecnologia]

Hello,

I recently changed my domain to a app.domainname.com and its not working.

When i try to search for the website it says: 403 Forbidden - cloudflare.

Anyone has idea what am i possibily doing wrong? Or could it be bubble´s bug/error? The previous domain was similiar to this one and was working. It was also app.otherdomainname.pt .

[johnny]

Hi there @tecnologia,

Which registar are you using?

Have you checked out the documentation on Bubble Manual?

Domain and DNS

[tecnologia]

Hello @johnny, thank you for your response!

We are using ispconfig.org I´ve already checked the bubble manual but we cant resolve the problem. Apparently we have everything setted up.

We followed this steps, but still going wrong. What´s the difference between this

and this

?

Thank you again.

[johnny]

There’s no real difference because the CNAME bubble has points back to the same required IPs. Not sure on the issue, maybe it’s Cloudflare needing a sec to clear the old domain?

[tecnologia]

We´ve changed the domain last friday… I already send an email to Bubble Support. Thank you anyways.