Hi guys,
I have just realised that my application does not work well with browsers other than Google Chrome and I’m wondering whether it’s possible to detect the user’s browser and then send a popup which advises them to use GC if they were using IE for example?
Hey there,
You’ll want to grab the user agent info.
This should do the job:
https://bubble.io/plugin/platform-information-1527895383659x264545175439409150
Though when you say ‘does not work well’, which aspect of your app is this? It might be off putting to a user to be informed they need to switch web browsers…
What challenges are you seeing other browsers having that Chrome doesn’t?
Ugly scrollbars on IE, slow and extremely laggy popup animations on Safari.
Got it. Just a few thoughts…
Just some thoughts in case they’re helpful for you or others who have the same problems.
Safari (and not only) has an issue with blurred backgrounds (set by default on Bubble Popups appearing).
I would start with making sure this is not the case any more, then checking if this does the trick for you.
People with IE are used to those ugle scrollbars because that’s all that they see on the internet.
True
So, I wouldn’t force them to change browser.
Totally agree with you there.
@Bubble, do end-users still experience problems with blurred backgrounds (on popups) with Safari? If so, it’d be great to have an app-wide option to have popups not display blurred backgrounds when end-users are using Safari.
I’ll give this a go thanks
My problem with IE is to do with the navigation strategy that I use in my single page application which allows users to use the forward/backward buttons on the browser without the page refreshing - simply doesn’t work with IE (if you have a single page application you’ll understand). Secondly, some text elements do not appear for some odd reason in IE and finally, the majority of my users will have Google Chrome installed. GC has a browser usage share of 55%-60% in contrast to IE’s measly 8% (I actually think it’s much less than that now), so at least 92% of my visitors won’t be using IE.
Yeah, I understand. Just wonder if there’s an easier solution for your users. We have video conferencing within our app and only Support Chrome and Firefox for video (mainly because Safari and IE don’t fully support WebRTC yet). So, I know users really don’t like changing browsers - it’s a lot of friction so it has a material drop-off rate. That’s all.
Do you use URL parameters to determine the “page” of your single-page app? It’s a good practice to enable users to click “back” and have it navigate to the prior view instead of leaving your app if it’s a 1-page app. Seems to work fine in IE as well.
I haven’t seen issues with text not appearing in IE, but haven’t tested for that recently. Any idea what conditions might be present for this to be a problem? …I would think Bubble would be happy to fix any bugs like this too (and it’d be helpful to the whole community if you reported them, myself included.) Cheers.
@sridharan.s No recent reports of blurry backgrounds on popups in Safari
I want to reopen the discussion @neerja @sridharan.s @vladlarin. Take a look at this:
So laggy and so unstable.
