Email Reset Token is empty

I’m having a problem where the reset email is not arriving (or being sent). Thinking it was a SendGrid/Bubble thing, I tried to take the token and add it to the reset_pw?reset=[Token] as described in the following post.

Empty Passwords reset token [LONG_ID] - Need help - Bubble Forum

My token is empty. The solution mentioned in the post was that the account didn’t exist or the email had a typo…

But my email address is being generated by Bubble (current users’ email) while the user is logged in. I also made sure the user was logged in before generating the “password email”.

When I debug the token is “empty”.
Hoping your eyes see the obvious solution… or we squish a bug(?)

Assuming it is a valid email address (yes … you can create invalid email addresses and still create users in Bubble) what does your Sendgrid dashboard indicate?

It says all mail was sent. But I think this is related to the default mail sent from Bubble. Regardless, I can’t get Bubble to generate the token to do this manually.

Thanks

Any other ideas? Even the default email to reset the password isn’t being generated.

This topic was automatically closed after 70 days. New replies are no longer allowed.