Password Reset Emails Not Sending

[asadj97]

Hello! Anyone else have trouble with Password Resets? Our users seem to not get the emails for password resets.

[tanaka.jun.jp]

Same here. Noticed like an hour ago. Thought it was just my problem.

[draked123]

This is a SendGrid issue. SendGrid is the default email provider that sends all Bubble-based emails. I HIGHLY recommend switching to Postmark, or something similar. Here is a good forum post about this topic:

SendGrid Warning for Newbies

SendGrid doesn’t directly tell you when your emails get blocked, and any emails to Yahoo, Hotmail, and Live accounts will get deferred/delayed/not sent/blocked. This has nothing to do with Bubble, it is a general SendGrid problem. This happens because SendGrid’s IP for whatever reason has been blocked by various email services. So be warned - if some users are not getting messages, it may be because you are using SendGrid and they have one of these emails. I found out the hard way (and also l…

You can send password resets and default bubble emails, as shown here:

SendGrid Warning for Newbies

Password Resets can be done manually, when you create the workflow there is a checkbox to just generate the password token. From there, you can just use your mydomain.com/reset_pw?reset=[TOKEN GENERATED] Such as this workflow: [image] [image]

[tanaka.jun.jp]

Thanks @draked123,

I have figured this out —
I just once deleted the Subject input then re-input the exact same thing (can be anything different), then it worked for some unknown reason.
Tried this because, checking with Debugger’s Step by step feature, the Subject input was shown as ‘empty’.