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Heap Analytics installation not working

Hi all,

I’m trying to install Heap Analytics and it’s not working for some reason - I’ve tried with both the plugin and the raw snippet into the HTML header.

It just tells me no data is being received so I can’t finish the installation.

This is how I installed the snippet:

Thank you in advance for your help!

1 Like

I know this didn’t get a reply, but for anyone who may see this in future and have the same problem, it sorted itself out for me by just waiting for around 24 hours.

Heap is now getting the data stream from Bubble. :slight_smile:


Hi @VKB, how are you?

Does heap allows you to track users’ interactions in Bubble custom elements (i.e: buttons, text, search bar, …)?
If so, could you please share a guide how you’ve performed that?