I"m really struggling to figure this one out and hoping someone can help!!
I have a backend workflow that runs a search for any users in my app that were active in the last 7 days and then sends each of them a dynamic email summarizing their app activity for the week, The data in this email pulls from various data types linked to the user.
In testing it is all working fine however in Live it is not working. The emails are sending to users active in the last 7 days but it is not pulling in the user activity - it is all blank or zeroed out.
One thing to note is that I setup a button in a hidden admin page to initialize the backend workflow for the first time then it will automatically schedule itself to run again unless/until stopped in the scheduler.
I have checked that I have all of the associated “ignore privacy rules when running this workflow boxes checked” and I also have some custom privacy rules that allow users with “admin” level to modify / view other user info. I also have an ‘email history’ data type to store some outbound email info and I noticed in there the bubble default ‘created by’ field is my account which I guess is because the initial button press is completed by me. But then even still with the ignore privacy rules and the admin account combo I don’t see why this would be the issue?
Really not sure what else I am missing here and would love some help or ideas from the community.
TIA! Jordan
