Hostgator domain not pointing to Bubble after 48 hours

I developed a website on Bubble for a client and went through the whole process of pointing to Bubble’s servers, but it has been over 24 hours and the site is still not live.

I added A records of both the root domain and www subdomain pointing to the two IPs that Bubble provided me.

The results were as follows:

  • clientsdomain.com.br. 1800 A 104.. .*
  • clientsdomain.com.br. 1800 A 104...*
  • www.clientsdomain.com.br. 1800 A 104.. .*
  • www.clientsdomain.com.br. 1800 A 104...*

I still have other A records pointing to Hostgator’s IP, but they come by default and as far as I know they shouldn’t interfere. These are:

Subdomains “localhost”, “mail”, “webdisk”, “cpcalendars”, “whm”, “autodiscover”, “cpcontacts”, “autoconfig”.

In addition, I also have three CNAME records, which should not influence anything in principle, but I will put them here just to provide as much context as possible.

Subdomains “ftp”, “cpanel” and “webmail” pointing to the root domain.

Given the context, I want to know if there is anything else I can do to ensure that the domain points to Bubble.

Could these other DNS records that still point to Hostgator be conflicting with the new ones I added for the Bubble IP?

Also, before I created this site through Bubble, the client already had one in code, which is still uploaded to his hosting. Could deleting the files of this old site help?

I use Hostgator and their support is very helpful - they can usually fix DNS issues on the live support chat within minutes. I’d ping them with the Bubble info and see if they can fix it for you.

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