each one of those is painfully unnecessary
Uhhoh…I accidentally hit return while typing the description of the issue. I guess I should had preemptively expected such an error to occur on my side so to take the time to open a text editor to type my response and then copy/paste it, so as to avoid the now expected back and forth between me and support.
Bot doesn’t ask for step by step instructions, is it live or dev…so just makes the entire process longer and more dragged out as now I need to wait for support to email me those questions, reply with the answers and wait for a response to confirm receipt of information.
They should just give us a button choice to submit via form or use chat bot…I don’t think there is any benefit any party involved here having this go through the chat bot, and reality it is just net-negative for all parties concerned.