[SOLVED] Bubble down or just me?

marcusandrews · September 16, 2018, 2:49pm

I’ve been having difficulty accessing the Bubble website and editor, non-ending ‘We ran into a temporary bug…’ messages. Anyone else or just me? I can’t access anything. I have tried on other devices and browsers, so it’s not just my laptop. Live mode for all my apps are fine btw.

@josh @emmanuel

marcusandrews · September 16, 2018, 4:03pm

Any update?

keith · September 16, 2018, 4:21pm

While not ALL issues may show up in status, there are none showing right now:

https://status.bubble.is/

marcusandrews · September 16, 2018, 4:23pm

Yeah, I did check that. Anything on your side?

mebeingken · September 16, 2018, 4:28pm

Everything is fine for me. Given that you can load live, but not even the editor for dev, makes me feel you should check-in with support.

keith · September 16, 2018, 4:31pm

I’m not in editor at this moment but both my live and test sites seem OK.

stieger · September 16, 2018, 4:33pm

I cannot access the bubble-editor either since 2 hours, live and test sites seem to be ok.

marcusandrews · September 16, 2018, 4:43pm

Just to clarify, it’s the editor that’s down not the Bubble website.

andrew1 · September 16, 2018, 4:47pm

Searches are running very slow for me today on my live site.

marcusandrews · September 16, 2018, 4:48pm

Just did a wi-fi test, can confirm it’s not that. @emmanuel @josh

josh · September 16, 2018, 5:06pm

All our system metrics look very healthy so I don’t think there’s a widespread platform issue, but there may be a bug that affects specific plugins / apps – we’re investigating

andrew1 · September 16, 2018, 5:11pm

Hi @josh

I’m getting a few of these this evening on top of slow searches:

josh · September 16, 2018, 5:33pm

I’m guessing this error is specific to your app. Please open a bug report with details on how we can reproduce that message. Also, if you’re comfortable using the javascript console, try to include any error messages in the console you see with your bug report – this will help our team find the issue faster. (If you’re really comfortable with advanced browser debugger features, check to see if there are any failed network requests, and if so, include the status code / body).

marcusandrews · September 16, 2018, 5:39pm

It doesn’t seem to be just my app though, I’m having trouble opening a ZQ demo app.

stieger · September 16, 2018, 5:43pm

I cannot open any app in the editor.

andrew1 · September 16, 2018, 5:44pm

Hi @josh

The bug happens when I update customer records (making a change to something in the database).

It’s happening about 1 time in every 20.

So not sure how to help you reliably recreate?

Andrew

andrewgassen · September 16, 2018, 5:45pm

My editor appears to be working normally. Accessing on latest version of Chrome, latest version of MacOS, from Rehoboth Beach, DE

marcusandrews · September 16, 2018, 5:46pm

I’m here in London, UK.

stieger · September 16, 2018, 5:47pm

Update: Editor is now working after restart of mac.

marcusandrews · September 16, 2018, 5:47pm

I’ve restarted once, might restart again.