Hello - I’m observing that sometimes the ‘Reset Password’ workflow action automatically logs the user in while other times it does not.
Has anyone experienced this or perhaps have an explanation? Maybe I’m missing something… Here’s a screenshot of my workflow:
Very much appreciate the help, as always.
Anthony
This depends on how the user initiates the password reset process:
- When reset is initiated from a reset password link (email):
- The user clicks the reset link in their email
- After successfully resetting the password, they typically remain logged in
- This is because the reset link contains a special token that authenticates the user
- When reset is initiated from the app interface:
- The user manually enters their email to request a reset
- After resetting the password, they usually need to log in again
- This is because there’s no pre-existing authentication token
To ensure consistent behavior, you could add an explicit “Log user in” action after the Reset Password action in your workflow.
1 Like