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Reset password returns "Oops, this doesn't look like a valid email:"

I’ve set up a ‘Reset password’ link following this guide but when I click the ‘forgot password’ link, it returns “Oops, this doesn’t look like a valid email:”

Could this be because I am still on the Bubble free plan?

Could this be because I am still on the Bubble free plan?


Check your forms and make sure they’re all linked right in the backend.
PM me your editor link if you want to have a better look.

Hey there @darren.james7518,

This was a recent update Bubble made that checks if the email you’re requesting a password reset exists within your app. So my question for you is if that email address you entered to get reset exists in your app.

Thanks, how do I PM my editor link?

Yes, that email address exists in my app.

I’m seeing the same symptoms as Darren.
Worth mentioning that I have just upgraded to the latest version, but till a few hours ago I was on an older version - and I was still seeing the same alert.
Also in my case, the email address is in the DB and I can login just fine with it.
One thing that might interfere… I’m using “disposable email addresses” to test the login/logout/reset functionality. Could that be why Bubble says it’s not valid?
(But then why accept it in the first place?)

@darren.james7518: do logs show anything meaningful in your case?
In my case, not so much - here’s the full extract:

Not sure how to proceed further.

Yes, the email address I entered to get reset exists in my app. Still having issues with this.