Reset password token not working in live


I’m facing a bug and it’s been one week I can’t get a clear answer (or even an investigation from bubble support team, so I’m trying here.

I’m experiencing a weird behavior with the “Send reset password” action, I use it to generate the reset password token. But sometimes it works and sometime it doesn’t…

Everything worked fine, but it’s been about one week I have to following behavior :

  • Everything works fine in dev, but in live the “Send reset password” action throws empty token.

I already checked the email I use in live had a user linked, and I tried to generate the token in backend but nothing seems to fix the problem.

I’m using Canva template for info.

Any help would be much appreciated !
Thanks a lot !

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